Managing Effectively in the Changing Telecommunications Environment

Course Description

At its core, this course is about managing in a period of accelerating change, not only in telecommunications, but in Information and Communications Technologies (ICTs) more broadly. Regulators, policymakers, and executives in affected fields must understand and adapt to these disruptive changes if their respective institutions – public and private – are not only to avoid failure but to also survive and prosper. The purpose of the course is to provide participants with insights and tools necessary to provide the sort of transformational leadership that is required in the successful management of their respective organizations. In the course, this purpose will be accomplished through classroom discussion and activities addressing such topics as the fundamental changes in technology that are so dramatically affecting ICTs, the writings of various management experts on the topic of addressing the associated disruptive changes, as well as introducing for discussion and analysis, specific topics dealing, for example, with project management, operational decision making, management in a multi-cultural environment, advanced marketing techniques in the digital age, Machine Learning and Artificial Intelligence, Internet Governance, privacy and cybersecurity. The course is appropriate for regulators and managerial level telecommunications staff. It is not appropriate for telecommunications staff without management responsibilities.

This course will feature guest lectures by University of Colorado Professors and other executives and researchers with in-depth knowledge and understanding of the types of topics listed above. The course?s lead instructor, Prof. Dale Hatfield, will also be present each day to provide additional insight and to tie together the other lectures. Prof. Hatfield is an Adjunct Professor in the Interdisciplinary Telecommunications Program and an Executive Fellow in the Silicon Flatirons Center — both at the University of Colorado at Boulder. Prior to joining the University, Hatfield was the Chief of the Office of Engineering and Technology at the Federal Communications Commission (FCC). He has also held positions as the Chief Technologist of the FCC and Acting Assistant Secretary of Commerce for Communications and Information of the National Telecommunications and Information Administration. Hatfield also has extensive international experience and has consulted on issues of telecommunication policy and regulation in many developing countries.

Learning Objective

  • Gain insights into the rapid changes in technologies, markets and regulation
  • Explore transformational leadership strategies/tools for dealing with disruptive changes
  • Increase knowledge of the economic and financial aspects of the industry
  • ¬†Experience effective team building and group problem solving
  • Discover strategies and techniques for dealing with cultural diversity


ATLAS Institute, University of Colorado Boulder



Boulder, CO

Training Dates

June 22 - 26, 2020


Management Training Sequence